All of our cartridges are warranted to be free from defects in material, workmanship and performance for a period of 3 years from the date of purchase. If, at any time, compatible parts and supplies fail to perform according to the aforementioned, we will replace the item or credit the full purchase price. To initiate a return, simply contact your sales representative with the cartridge 'Part number' an we will send a replacement cartridge, at no cost to you, within 2 business days. To better serve you and all our clients, we track cartridge defects for patterns of failure. In certain cases, you may be required to return the defective cartrdige for inspection, print a series of pages demonstrating the defecetive issue or both.
If you have any questions or concerns, please contact us immediately at email@example.com.